VIVID INSTITUTE OF OCCUPATIONAL SAFETY AND HEALTH
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    • IOSH Managing Safely >
      • Registration Procedure
    • IOSH WS Safety_officer_course
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    • OSHA >
      • OSHA Registration
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      • Drilling Course
  • Graduates
    • Jan 2013 till date
    • Feb 2014 to Aug.2014
    • Sep.2014 to Dec 2014
    • Jan 2015-Dec. 2016
    • Jan 2016
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    • Working safely with sharp blades >
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Time scale for range of inquiries. 
Policy/Enquiry

Expected response time* 


(working days)
Access arrangements and Reasonable Adjustments
10 working days via the NEBOSH response


Appeals
Stage 1 - 15 working days.
Stage 2 - 10 working days confirming on whether an appeal will be heard.
Stage 2 - outcome within 15 working days of panel hearing.

Certificate Unit Validity Extension
20 working days.

Complaints
Acknowledgement of receipt - 10 working days
Full response from complaint acknowledgement - 25 working days.

Enquiry About Results
On receipt of payment, you will receive an automated confirmation of your EAR submission.
Your expected outcome date is published in your acknowledgement email.

Enrolment extension (Diploma qualifications)
Enrolment/unit extension – 20 working days.

Learner certificates including corrections and reissues
Certificate/Parchment reprints - dispatched within 20 working days.

Malpractice investigations
Enquiries relating to malpractice investigations or closing interviews are responded to with 5 working days.
Outcome of investigations communicated within 40 working days from receipt of all requested information.

Payments
All enquiries relating to payments will be responded to within 5 working days.
This includes:
  • Customer invoicing/payment queries
  • Supplier invoicing/payment queries
  • Examiner payment queries
  • Refund queries

Refunds
Acknowledgement of refund requests – 5 working days.
Issue of refund 30 working days.

Subject Access Requests
30 calendar days on receipt of evidence of identify/consent.

Verification requests
5 working days to validate documents.
20 working days for university/visa applications. 
Please note: there is also an online verification service available on our website for immediate verification.

We Would Love to Have You Visit Soon in person!
Which institute is best for Nebosh in Pakistan?
Vivid is the best in delevering the quality training for NEBOSH IGC in Pakistan and world wide even


Hours

M-F: 9AM- 5pm

Telephone

0092-51-2894938

Email

[email protected]
  • HOME
  • NEBOSH
    • International General Certificate >
      • NEBOSH-Registration
      • Distance learning
    • NEBOSH Enviornment >
      • NEBOSH Environment Registration
    • NEBOSH in Saudia
  • IOSH
    • IOSH Managing Safely >
      • Registration Procedure
    • IOSH WS Safety_officer_course
  • OSHA
    • OSHA >
      • OSHA Registration
    • Oil and Gas >
      • Drilling Course
  • Graduates
    • Jan 2013 till date
    • Feb 2014 to Aug.2014
    • Sep.2014 to Dec 2014
    • Jan 2015-Dec. 2016
    • Jan 2016
  • About us
  • Contact us
    • VISIOTR Form
    • Policies and procedures
    • Franchise
    • Photo Gallery
  • Enviornment-EIA
  • Health &Safety talk
    • Calculator
    • Vivid Membership
  • FAQ
  • IADC
  • Knowlege
    • Working safely with sharp blades >
      • Lead
  • NEBOSH in Malaysia
  • NEBOSH in Bangaldesh
  • NEBOSH in Ghana
  • VIVID RAWALPINDI
  • IG1 Resit test
  • IG Resit-External
  • enquiry response time
  • Videos_lms
  • vivid_lms2